Frequently Asked Questions
What is Sex Therapy?
What do I need to do to prepare for a telehealth appointment?
Before the appointment:
When you book in for an appointment, you will be sent a link to complete the intake and consent form, please complete at your earliest connivence. Before your telehealth appointment it is helpful to have a go using the telehealth platform (Zoom) so you are familiar with how to use the program.
Day of the appointment:
On the day of the appointment, you will be sent a link to the Zoom platform. Find a place where you feel comfortable to talk (aka meaning you’re not going to be interrupted). Using headphones can help people feel more comfortable during the appointment.
Will my details and information be kept confidential?
How much does it cost?
The price for a 50-minute couples’ session is $200.00 currently, you are unable to use a Mental Health Care Plan for couples counselling. However, health insurance rebates may apply- please contact your health fund to check rebates amounts.
What is the cancellation policy?
If you cancel/reschedule within 24 hours of your appointment there is a $50.00 fee, which is not eligible for Medicare rebates. Cancelling or rescheduling outside of the 24 hours is free.